Customer Service by Phone
Please see the information below to determine the best number to call for your issue.
| Type of Call | County | Phone | Days/Hours |
|---|---|---|---|
| Self-Service | Orange/Osceola | 407-423-9018 | 24 hours |
| Power outage or water trouble | Orange/Osceola | 407-423-9018 | 24 hours |
| Questions about utility bill, turn on/off or move service, and tree trimming inquiries | Orange/Osceola | 407-423-9018 | Residential: M-F, 7 a.m. to 6 p.m. Commercial: M-F, 7:30 a.m. to 5:30 p.m. |
| Report street light problems | Orange/Osceola | 407-737-4222 | 24 hours |
| Water quality inquiries | Orange | 407-423-9018 | 24 hours |
| Water quality inquiries | Osceola | 407-957-7344 | M-F, 7:30 a.m. to 5:30 p.m. |
| All other OUC departments | Orange/Osceola | 407-423-9100 | M-F, 8 a.m. to 5 p.m. |